Valuing design: mapping design impact and value in six public and third sector projects.

We are excited that our Wheel of Well-being work, a six-year long collaboration between Uscreates and the mental health promotion team at South London and Maudsley NHS Foundation Trust (SLaM), is one of the featured case studies in the new  Valuing Design report. The report is the product of a 6-month research project involving researchers from Northumbria University, and the University of Dundee. The project is sponsored by the UK’s Arts and Humanities Research Council (AHRC). It aimed at understanding how and what stakeholders value in a design-led approach, specifically focused on public and third sector service innovation projects.

Research insights were gathered from six co-created case-studies of service innovation in public and third sector organisations. The research team analysed the case studies and identified the impact and value of design as understood by: the design team, the project team and the service users. Information gathering included 25 semi-structured interviews with 30 participants. The second phase involved workshops with 11 commissioners, designers and service users to gather feedback on the research findings and the communication of the results of the research to inform the final project outputs.

The report includes insights under three key themes: the aspects of a design-led approach that are valued; the impact of a design-led approach, and the conditions for impact.

Other case studies featured in the report include:

We would like to thank Joyce Yee, Hazel White and Lindsey Lennon for inviting us to participate in this exciting research project.

Find out more

If you are facing a similar challenge or would like to find out more about this project, contact Joanna Choukeir at


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